We love our candles and we want you to love them too.
There are a few things you need to know to get the very best out of your candle, whether it is a scented jar candle or a pillar.
- Always trim the wick to 5mm before lighting. Wicks that are left long or crooked can cause uneven burning, dripping, flaring and sooting. Trimming wicks will help prolong the life of your candle. Your candles will burn up to 25% longer if you trim the wick every couple of hours.
- Remove any debris left in the wax pool such as wick trimmings or matches. Any debris will add more fuel to the candle than it’s designed to handle. Too much fuel can cause the flame to unexpectedly flare up or even start a small fire near the candle flame.
- When burning a candle, avoid proximity to fans, air conditioners, open windows, or crowded areas with people walking back and forth. Moving air can disturb the flame, resulting in those yucky black marks on the glass.
- Store candles in a cool, dark and dry place with the lid on to keep them clean of dust and debris, and to help protect the wax and fragrance. Highly fragrant candles have a life span of 6 to 12 months, depending on the scent. If you enjoy fragranced candles, then use and replace them often to avoid deterioration in appearance and performance.
- Always keep lit candles on a heat-proof surface. Jar candles can become very warm so it's best to keep them on something heat-proof so your lovely surfaces don't become scorched.
- Burn jar candles for 4 hours on their first burn. This will set the burn pool so that they won't tunnel down the glass, leaving unburnt wax on the sides. Don't worry if some wax is left on the sides for the first few burns (about 2-3mm). This is quite normal for the wax we use and it will catch up as the candles burns down the jar.
- Pillar Candles should burn one hour for every 1 inch in diameter of the actual candle size. For example, a candle that is 2 inches across should burn for 2 hours. If a candle is not burned for long enough to allow the wax to liquefy or to melt from edge to edge, it will create a “memory ring.” Once a candle has a “memory ring,” it will continue to tunnel for the life of the candle. The aim is to have the melt pool almost to the edge but not quite, so it doesn't drip molten wax everywhere.
- Never leave burning candles unattended!
- Keep your burning candles on even, solid surfaces and make sure they are completely upright.